Frequently Asked Questions (FAQ)
We’re here to help! Below are answers to some of the most frequently asked questions about our products, ordering process, and policies. If you don’t see your question here, feel free to reach out to us at admin@ultrasanitarypad.site.
1. What types of sanitary pads do you offer?
We offer a variety of sanitary pads to suit different needs, including ultra-absorbent pads for heavy flow, everyday comfort pads, and eco-friendly options. Each product is designed for maximum comfort and protection.
2. Are your products safe for sensitive skin?
Yes! Our pads are dermatologically tested and made with gentle materials that are safe for sensitive skin. We prioritize high-quality, skin-friendly materials to ensure comfort and reduce the risk of irritation.
3. How can I place an order?
Simply browse our product selection, add your preferred items to your cart, and proceed to checkout. You’ll receive a confirmation email once your order is placed.
4. Do you offer subscription services?
Yes, we offer a convenient subscription service so you can receive your preferred products regularly. Select your frequency and we’ll handle the rest, ensuring you never run out of essentials.
5. What is your return and refund policy?
For hygiene reasons, we are unable to accept returns on sanitary products. However, if you receive a damaged or defective item, please contact us within 7 days of delivery, and we’ll be happy to assist with a replacement or refund.
6. Can I change or cancel my order?
If you need to make changes or cancel an order, please reach out to us as soon as possible at admin@ultrasanitarypad.site. We’ll do our best to accommodate your request if your order hasn’t already been shipped.
7. How long does shipping take?
Our standard shipping time is 3-7 business days within India. You’ll receive a tracking number as soon as your order is dispatched so you can monitor its progress.
8. How do I choose the right product for me?
Our team is here to help you find the best product for your needs! Reach out to us at admin@ultrasanitarypad.site with any questions, or check out our product descriptions for details on each pad’s unique features.
9. Are your products eco-friendly?
We offer a selection of eco-friendly pads made from sustainable materials. We are also committed to reducing waste and promoting environmentally conscious practices.
10. Do you offer customer support?
Absolutely! We’re here to answer any questions, assist with orders, and make your experience as smooth as possible. Reach out to us anytime at admin@ultrasanitarypad.site.